Broadband

T1

Contract Term:

Minimum 1-year term

Circuit Specs:

128K-1 MB

Circuit description:

Small Business Dedicated T1 service

Router/Hardware Description:

Avaya Silver BusinessPartner, Cisco Silver Certified Partner,  Adtran Partner

Overview:

Trending Toward Data
The trend in the telecommunications industry is clear; usage of traditional circuit-switched voice networks is on the decline. Advances in technology have permitted modern packet-switched data networks to supplant circuits because of the enormous benefits in efficiency, power, flexibility, and cost that they represent -- even for voice. This is only the beginning. As network architectures, protocols, and technologies evolve, PAETEC will lead the way in transforming these new capabilities into enhanced value for our customers.
Next-Generation Networks
PAETEC is committed to building and developing world-class next-generation communications networks, and to delivering the wide spectrum of enhanced data and telecommunications services that these enable. We've partnered with world-class technology providers to create superb data network services that meet or exceed the highest service standards in the industry. Today, PAETEC data services include high-speed Internet access, e-mail and e-mail security services, and Virtual Private Network (VPN) with optional QoS. And in planned communities and multiple-dwelling environments, PAETEC.net delivers broadband access over high-speed switched Ethernet networks.
Data Fast Facts
Secure and reliable all-IP MPLS backbone PAETEC's backbone usage never exceeds 50%. Our network is backed by one of the best SLAs in the industry. 24/7 real-time quality support provided by three Network Operations Centers (NOCs) PAETEC can manage your network and routers - even equipment. We don't provide Innovative financing program eliminates costs of modernizing aging telecommunications infrastructure.

E-mail:

PAETEC Mail Solves Business Needs
E-mail has unquestionably changed the landscape of business communication. PAETEC Mail is simple and elegant, yet powerful, designed to solve the needs facing a small- or medium-sized business: a domain name with your business' name, not the ISP's and tools to connect at the office, or anywhere in the world.
E-mail Security Solutions
PAETEC has partnered with MessageLabs®, a leading provider of Internet-level managed e-mail security services, to bring you fully managed e-mail Scanning Services. Our portfolio of services protects you from e-mail-borne threats such as viruses, unsolicited mail, and objectionable content and images - all before such content comes anywhere near your network boundaries.
PAETEC Mail has five mailbox sizes: 10 MB, 15 MB, 20 MB, 40 MB and 100 MB.

Satisfaction Guarantee:

All PAETEC internal procedures are completely ISO 9001:2000-certified to ensure consistent delivery of the highest quality service to our customers. Our back-office systems and procedures are developed according to an internal quality-management system based on the internationally-recognized standards required for ISO 9001:2000 registration. By standardizing the way services are delivered, greater operational efficiencies are achieved.

Value-Added Benefits:

·PAETEC's Private-IP Service
·Secure Data Transfer - data traverses across a private IP backbone.
·Remote Access - secure access to corporate data is achieved anytime, anywhere.
· Dynamic Network Routing - data routes around network failures.
· Managed Router Configuration - frees up customer IT resources.
· Extensive Coverage - available in 151 markets within the U.S., U.S. territories, and Canada.
· Quality of Service (QoS) maximizes bandwidth and prioritizes critical data. Secure and seamless connections to extended-reach MPLS locations.
· Corporate Intranet and Extranet applications.
· Dedicated PAETEC Account Team cuts monthly recurring network costs - for example, when migrating from an interLATA/Interstate frame relay network, most customers have experienced savings of 30-80%.

Integrated T1

Contract Term:

Minimum 1-year term

Circuit Specs:

voice /data T1.

Overview:

PAETEC's Voice Services
PAETEC offers a full spectrum of traditional voice services, each predicated on our enormous industry experience and the world-class technology of our partners. We offer comprehensive Local, Long Distance, and Operator services, as well as sophisticated conferencing and calling card capabilities nationwide. Our prices are competitive, our service is unmatched, and our customers are nothing short of delighted. We think you will be too.
The Foundation of Communications
Voice communications have always been the cornerstone of the communications industry, and PAETEC recognizes that superb quality and reliability are critical aspects of the voice communications of our customers. But as network traffic migrates from traditional TDM (Time Division Multiplexing) networks to modern packet-switched data networks, traditional voice networks have become increasingly expensive to install, maintain, and operate - it's a fact of the telecommunications industry.
Smart-Build Strategy
So PAETEC has adopted what we call a "smart-build" strategy for the expansion of our world-class networks. We lease certain facilities, such as transport networks, where it makes financial sense to do so. We purchase switches and other network-deployment components that make sense to own and operate. With intelligent tactical financing, we can reduce our capital investments while maintaining control over the quality and market velocity of our service offerings. The result is world-class voice services at lower cost to our customers.

Local

Advantage Business Line
Advantage Business Line offers back-up service for PAETEC T1s and the ability to serve remote branch locations with individual business lines with a range of custom calling features designed to meet your exact needs. You can select the features you need in packages of any three, six or 10 features - or even a la carte! And remember, with PAETEC's convenient Value Bundles, you can combine your Advantage Business Line service with long distance and Internet into one seamless, cost-efficient package.

For additional information about how PAETEC's Advantage Business Line can work for you, view our Advantage Business Line brochure.
Local Business Lines
PAETEC offers local business lines on an analog or digital basis. Analog access lines provide local dial tone for your traditional business lines, key system, fax, or modem lines at substantial discounts. Enjoy additional savings on local measured service, and options of flat-rate service, as well as custom-calling features such as call waiting, call forwarding, and caller ID. As always, with PAETEC's Value Bundles, you can combine your local business line service with your long distance and Internet into one seamless package with one low monthly fee.
TecPath
TecPath provides digital T1 access for inbound and outbound calling. Order blocks of trunks in any configuration (DOD, DID, Two-Way Trunks) on your T1. Combine your local, long distance, and Internet needs on a single access line.
Local DOD Trunks
Provided on an analog or digital basis, PAETEC's Direct Outward Dial (DOD) Trunks carry outbound calls from your PBX to anywhere in the world. PAETEC DODs can also carry outgoing long distance calls to the interexchange carrier of your choice. Our competitive pricing, coupled with discounted rates on local measured service, provide you with exceptional savings.
Local DID Trunks
Provided on an analog or digital basis, PAETEC's Direct Inward Dial (DID) Trunks carry incoming calls directly to your PBX for routing to the intended recipient. Individual numbers for each employee's telephone eliminate the need for switchboard intervention. Our competitive pricing, coupled with discounted rates on DID number blocks, provide you with exceptional savings.
Two-Way Trunks
Provided on an analog or digital basis, PAETEC's Two-Way Trunks carry both outgoing and incoming calls. You can combine trunk groups for both DID and DOD services to maximize your network utilization. Incoming calls can terminate either at the operator's console or directly at individual extensions.
PRI T1 (Primary rate Interface ISDN)
For faster out-of-band signaling, PRI utilizes 23 channels for inbound and outbound calling and the 24th or 'D' channel for signaling information. This allows for better delivery of ANI (automatic number identification) and DNIS (dialed number identification service). Allocate your PRI trunks in any combination of DOD, DID, or Two-Way trunks you desire. Combine your local and long distance needs, along with Internet needs, on a single access line.
TeleBlock Outbound Call Screening Solution
PAETEC's call compliance solution, TeleBlock®, is an outbound call screening solution that provides call blocking functionality for small- to medium-sized businesses with call blocking requirements. TeleBlock® call screening service uses a centralized database to determine whether potential customers reside on a Do-Not-Call (DNC) list to screen "Call" versus "Do-Not-Call" prospects, requires no hardware or software, can be implemented quickly, and does not require capital expenditures. TeleBlock® is the perfect solution for businesses conducting outbound calls that generate approximately 50,000 to one million calls per month or have between two to three T1s.

Long Distance

Dedicated Domestic and International Long Distance
Utilizing dedicated digital transport facilities, PAETEC will carry your long distance calls directly to our network, bypassing the local telephone company and saving you money on every call. PAETEC offers traditional long distance calling capabilities for local toll (intraLATA), in-state (intrastate), out-of-state (interstate), and international calling to over 240 countries. PAETEC also offers Customized Account Codes available from 2 to 8 digits in length on both a verified and non-verified basis.
Switched Domestic and International Long Distance
With nationwide origination at very competitive rates, PAETEC offers traditional long distance calling capabilities for local toll (intraLATA), in-state (intrastate), out-of-state (interstate), and international calling to over 240 countries. PAETEC also offers Customized Account Codes available from 2 to 8 digits in length on both a verified and non-verified basis.
TeleBlock Outbound Call Screening Solution
PAETEC's call compliance solution, TeleBlock®, is an outbound call screening solution that provides call blocking functionality for small- to medium-sized businesses with call blocking requirements. TeleBlock® call screening service uses a centralized database to determine whether potential customers reside on a Do-Not-Call (DNC) list to screen "Call" versus "Do-Not-Call" prospects, requires no hardware or software, can be implemented quickly, and does not require capital expenditures. TeleBlock® is the perfect solution for businesses conducting outbound calls that generate approximately 50,000 to one million calls per month or have between two to three T1s.
Calling Cards
When you are on the road, PAETEC's Calling Card service offers you convenient and affordable calling capabilities to whatever destination you are calling. In addition to being able to call anywhere in the U.S., you can also place international calls to over 240 countries and originate international calls from over 70 countries. Other value-added services include: call re-origination, speed dialing, directory assistance, cash-guard capabilities, real-time fraud monitoring, and 24/7 English or Spanish-speaking operator support. With no costly surcharges, our rates are among the most competitive available.

PAETEC also offers Toll-Free services.

Toll Free

Dedicated Toll-Free
Utilizing dedicated digital transport facilities, PAETEC will terminate your inbound Toll-Free calls directly to your network, bypassing the local telephone company and saving you money on every call. Our value-added services include: area-code blocking and routing, NPA-NXX blocking, time-of-day routing, percent call allocation routing, 3- to 6- and 10-digit routing and blocking, and Toll-Free directory assistance.
Switched Toll-Free
PAETEC's nationwide inbound Toll-Free service is available to manage your incoming calls. Our value-added services include: area-code blocking, NPA-NXX blocking, area-code routing, time-of-day routing, percent call allocation routing, 3- to 6-and 10-digit routing and blocking, and Toll-Free directory assistance.
International Toll-Free
PAETEC provides international Toll-Free origination from over 60 countries world-wide. Our value-added services include: time-of-day routing, percent call allocation routing and customized digit routing. Inbound Toll-Free calls are billed in 30-second minimums and six-second increments with true rounding.

Value Bundles

At PAETEC, Integration Means Value
Chances are, your single most valuable commodity is time. Why waste it managing multiple communications service providers?

PAETEC has a better solution -- an integrated solution. PAETEC's Value Bundles provide simplicity, convenience and cost-effective communications for small business that piecemeal services just can't match. Discover how simple and powerful business communications can be.
Value Bundles
A Value Bundle is a seamless package of local, long distance, and Internet data services for a single, low monthly fee. You receive one simple monthly bill for all of your PAETEC communications services. Competitive rates and the finest customer service in the industry ensure that you'll spend your money more efficiently, and your time more wisely. Value bundles make it easy for any business to enjoy sophisticated, class-leading telecommunications services, regardless of size.
A Solution For Every Business
PAETEC Value Bundles are being rolled out in a variety of locations across North America. Within each area, we've developed six Value Bundles to choose from, which are distinguished by size. Choose the bundle that best suits your business needs; we'll do the rest.
All Bundles include: TecPath (T1), EUCL (End User Common Line), Trunk/Line, and Bundle of Local, Long Distance, and Internet.

LD, Intrastate, Interstate minutes combined Additional usage charges apply for calls in excess of capacity by usage category.

*Stream Line Bundles include twelve(12) channels.

Satisfaction Guarantee:

All PAETEC internal procedures are completely ISO 9001:2000-certified to ensure consistent delivery of the highest quality service to our customers. Our back-office systems and procedures are developed according to an internal quality-management system based on the internationally-recognized standards required for ISO 9001:2000 registration. By standardizing the way services are delivered, greater operational efficiencies are achieved

Recovery Plan

Bolster Your Disaster Recovery Plan with TruConnect Diversity
PAETEC's TruConnect Diversity complements your disaster recovery plan by significantly reducing the chance of a complete service outage. Using diverse paths to our network, TruConnect Diversity offers Point of Presence and Central Office diversity to provide redundancy for your voice traffic.

Value-Added Benefits:

Local Features and Benefits

Our local service is competitively priced and offers sophisticated feature functionality. And, with PAETEC, you'll have a single bill and a single point of contact for all your telecommunications services.

·Robust product portfolio offered in 27 major markets
·Typical discounts of 15% to 30% off your current provider
·One low monthly fee for local, long Distance, and Internet with Value Bundles
·No need to change current telephone numbers
·911, directory assistance and operator services
·Single invoice
·Convenient on-line customer service portal, WebFront
·Dedicated account team, including an account manager and service engineer
·24-hour network-operations-center coverage and surveillance offers peace of mind
·Ability to complement your disaster recovery plan with TruConnect Diversity
·Connection to a quality network protected by self-healing SONET rings
·Network architecture easily accommodates upgrades
·Broad range of services: business lines, trunks, T1, and more
·Opportunity to save on capital equipment purchases with Equipment for Services program
·Do-Not-Call (DNC) list screening solution available for outbound call centers

Long Distance Features and Benefits
·Among the most competitive rates available today for both domestic and international service.
·One low monthly fee for long distance, local, and Internet with Value Bundles
·Connections to any point around the world
·State-of-the-art technology for clarity and reliability
·24-hour network-operations-center coverage and surveillance, emergency backup planning
·Secure network protected by self-healing SONET rings
·One point of contact for all of your needs
·A dedicated account team, including an account manager and service engineer
·Convenient cost tracking, with verified and non-verified account codes
·Single Invoice 100% reimbursement for the cost of converting from your local carrier
·Convenient, easy-to-use calling cards available

Do-Not-Call (DNC) list-screening solution available for outbound call centers
Opportunity to save on capital equipment purchases with Equipment for Services program